005010X220A1
Companion guide version
Implementation guide 005010X220A1 (production usage indicator). Velora's generator emits 834 files compliant with this version on every transmission.
Send 834 enrollments to Cigna through Velora. Companion guide 005010X220A1, full 2-line coverage support, 999 acknowledgments within 72 hours. The integration is in production and exercised by the Velora regression matrix on every commit.
Implementation guide 005010X220A1 (production usage indicator). Velora's generator emits 834 files compliant with this version on every transmission.
ISA receiver ID CIGNA with qualifier ZZ. Pre-configured in every carrier-targeting routing decision.
Supports 021, 001, 024, 025, 028 — covering new enrollments, terminations, additions, dependent maintenance, and reinstatements.
Velora generates 834 files for medical, dental on this carrier. Other lines route to a different carrier endpoint or are rejected at mapping time.
Cigna requires SSN on the subscriber loop. Mapping engine validates SSN format before any record reaches the X12 generator.
Cigna doesn't require PCP assignment on the 834. Voluntary if your group is HMO and you carry it.
Velora expects a 999 acknowledgment within 72 hours. Past that window, connection-health monitor fires an alert.
Cigna requires a sub-group number on the policy loop. Captured at mapping time from your group structure.
Cigna expects ISA receiver CIGNA (qualifier ZZ) on every transmission. Velora is already configured. You confirm; we don't re-ask.
AI mapping engine ingests your sample records and proposes a mapping with confidence per field. Cigna-specific quirks (sub-group required, SSN required, PCP not required) flagged for your review.
Velora transmits to sftp-test.cigna.com (22) under usage indicator T. Three clean 999 acknowledgments and your account auto-promotes to production.
Live transmissions route to sftp.cigna.com on directory /834/inbound. PGP-wrapped per Cigna's companion guide. Acknowledgments parsed, surfaced on your webhook feed.
If you’re a broker or platform, signup unlocks routing to this carrier and the 39 others on the network. If you’re Cigna, self-serve onboarding is free, forever.