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Cigna Dental
EDI integration · pre-mapped.

Send 834 enrollments to Cigna Dental through Velora. Companion guide 005010X220A1, full 1-line coverage support, 999 acknowledgments within 72 hours. The integration is in production and exercised by the Velora regression matrix on every commit.

1
Coverage lines
999
Ack format
15,000
Max members / file
In production matrix
01 Integration profile

The contract Velora ships against.

005010X220A1
Companion guide version

Implementation guide 005010X220A1 (production usage indicator). Velora's generator emits 834 files compliant with this version on every transmission.

CIGNADENT
Receiver identification

ISA receiver ID CIGNADENT with qualifier ZZ. Pre-configured in every carrier-targeting routing decision.

3
Maintenance codes

Supports 021, 001, 024 — covering new enrollments, terminations, additions, dependent maintenance, and reinstatements.

Dental
Coverage lines

Velora generates 834 files for dental on this carrier. Other lines route to a different carrier endpoint or are rejected at mapping time.

Required
Employee SSN

Cigna Dental requires SSN on the subscriber loop. Mapping engine validates SSN format before any record reaches the X12 generator.

Not required
PCP assignment

Cigna Dental doesn't require PCP assignment on the 834. Voluntary if your group is HMO and you carry it.

72h
Ack timeout

Velora expects a 999 acknowledgment within 72 hours. Past that window, connection-health monitor fires an alert.

Optional
Sub-group number

Cigna Dental accepts policy without sub-group breakdown. Sub-group is optional in the mapping.

02 What onboarding looks like

Cigna Dental onboarding, step by step.

01

Confirm your trading partner setup.

Cigna Dental expects ISA receiver CIGNADENT (qualifier ZZ) on every transmission. Velora is already configured. You confirm; we don't re-ask.

02

Map your HRIS export to the 834 fields.

AI mapping engine ingests your sample records and proposes a mapping with confidence per field. Cigna Dental-specific quirks (sub-group optional, SSN required, PCP not required) flagged for your review.

03

Run three sandbox transmissions.

Velora transmits to sftp-test.cigna.com (22) under usage indicator T. Three clean 999 acknowledgments and your account auto-promotes to production.

04

Production transmissions begin.

Live transmissions route to sftp.cigna.com on directory /dental/inbound. PGP-wrapped per Cigna Dental's companion guide. Acknowledgments parsed, surfaced on your webhook feed.

Ready to route to Cigna Dental?

If you’re a broker or platform, signup unlocks routing to this carrier and the 39 others on the network. If you’re Cigna Dental, self-serve onboarding is free, forever.